Diploma in Quality Management
Online USA
Diploma
DURATION
15 hours
LANGUAGES
English
PACE
Full time, Part time
APPLICATION DEADLINE
EARLIEST START DATE
TUITION FEES
STUDY FORMAT
Distance Learning
* free course
Key Summary
This free online Diploma in Quality Management course will introduce you to crucial quality management standards and concepts. The course will also give you a rundown of the quality management concepts such as Cost of Quality and Total Quality Management(TQM). Quality management plays an increasingly important role in businesses around the world, and this course will prepare you for this important function.This Free Online Course Includes:
- 10-15 Hours of Learning
- CPD Accreditation
- Final Assessment
Alison Certificates
All Alison courses are free to enrol study and complete. To complete this diploma course and become an Alison Graduate, you need to achieve 80% or higher in each course assessment. Once you have completed this diploma course, you can acquire an official Diploma, which is a great way to share your achievement with the world.
Your Alison diploma is:
- Ideal for sharing with potential employers
- Great for your CV, professional social media profiles and job applications.
- An indication of your commitment to continuously learn, upskill & achieve high results.
- An incentive for you to continue empowering yourself through lifelong learning. Alison offers 3 types of diplomas for completed diploma courses:
- Digital diploma: a downloadable diploma in PDF format immediately available to you when you complete your purchase.
- Diploma: a physical version of your officially branded and security-marked diploma, posted to you with FREE shipping.
- Framed diploma: a physical version of your officially branded and security-marked diploma in a stylish frame, posted to you with FREE shipping.
Complete This CPD Accredited Course & Get Your Diploma!
Certify Your Skills
A CPD-accredited Alison Diploma/Certificate certifies the skills you’ve learned.
Stand Out From The Crowd
Add your Alison Certification to your resumé and stay ahead of the competition.
Advance in Your Career
Share your Alison Certification with potential employers to show off your skills and capabilities.
- Module 1: Introduction to Quality Management
- Module 2: Diploma in Quality Management - First Assessment
- Module 3: Understanding Cost of Quality and TQM Tools
- Module 4: Diploma in Quality Management - Second Assessment
- Module 5: Introduction to Quality Standards
- Module 6: Diploma in Quality Management - Third Assessment
- Module 7: Service Quality for Service Industries
- Module 8: Diploma in Quality Management - Fourth Assessment
- Module 9: Course Assessment
What You Will Learn In This Free Course
- Explain what the service quality gap means
- Describe what is meant by customer satisfaction
- Define the dimensions of service quality (reliability and responsiveness)
- List examples of service industries
- Define what Service Quality is
- Describe what Cost of Quality means and how it is measured
- Describe Six Sigma Quality
- Explain service quality management
- Describe and explain ISO 9000
- Explain Total Quality Management tools and external benchmarking
- Define Total Quality Management and its tools
- Describe an overview of Quality Management