6 Online Professional Communication Course Programs

Learn how to craft accurate, engaging, and impactful pieces of writing for the business context. Professional Communication: Business Writing and Storytelling is an online short course from The Economist designed to help business professionals attract and address broad audiences across various written formats. Based on the newspaper’s editorial practice, this six-week course offers a self-reflective journey through the craft and purpose of writing and storytelling, equipping you with the confidence to communicate with partners and employees. An accessible “tools not rules” approach to grammar unlocks practical skills for constructing cohesive sentences and paragraphs and shows how elements such as word choice, punctuation, and structure can maximize impact and clarity. You’ll also explore ways to source information accurately, learn to strengthen arguments with data visualisations and uncover methods for constructive and collaborative editing.

This free online Supervision course will teach you about communication skills in a supervisory environment. As a supervisor, effectively communicating with your staff and understanding their concerns is vital. This free online supervisor development course will teach you about how you can improve your people skills, and how you can grow the confidence you need to conduct your work professionally and productively.

Explore what drives the way you communicate and develop communication strategies for successful communication in diverse settings.

This course introduces the student to a variety of essential office skills including workplace ethics and conduct, finding and evaluating information, telephone and reception skills, processing incoming and outgoing mail, ergonomics, and office equipment. This course also provides students with training in paper and electronic records management and the effective use of an email program, including the calendar to maintain schedules. Students will learn to perform office duties in an organized and professional manner.

Giving a successful presentation can be one of the hardest parts of many people’s jobs. This course covers the common mistakes people make when preparing for and giving a presentation so you can avoid these, as well as going over good practice and providing some practical advice that you can put to good use the next time you have a big presentation to make.