This Skills Programme is part of the IBS National Certificate: Management and Administration NQF Level 4 and has been designed for any individual who is interested in the administration function in any organisation or business in any sector, including non-commercial organisations such as clubs and charitable organisations.

This qualification forms part of the ICB Office Administration Programme. It covers various functions of the secretary and receptionist, including telephone, mail, correspondence, records and security competencies.

Organizational behavior as it relates to the management functions of planning, organizing, leading and controlling is the focus of this course. Examination is made of the individual’s role within the organization, of interpersonal influence and group behavior, and of organizational processes. The course will provide the tools necessary for the development of a personal management philosophy.

This program prepares students for a position related to management in a company or organization, regardless of their activity sector.

This programme is perfect for those who want to learn a little bookkeeping and a lot of all-round office knowledge.

This course will equip learners with a range of knowledge and experiences to promote the research management profession's value.

This face-to-face program, located on the LTC main campus, is a 1050-hour program designed to develop communication, higher-level thinking, and decision-making skills; the performance of office procedure tasks; the production of quality work in an efficient manner using advanced features of business software applications; research of job opportunities; and the production of high-quality employment portfolios and job-seeking documents.

This program prepares the student to work in positions involving administrative responsibilities to effectively manage the administrative tasks and activities of an office and effectively use various software.