Learn the various strategies used in anger management and conflict resolution in this free online course.

Develop practical mediation skills and techniques, accredited by Scottish Mediation, to effectively resolve conflicts in various settings. A ground-breaking course that equips participants with the knowledge and skills to resolve conflict as mediators.

Learning this course enables those who represent employers' and workers' organizations to acquire the skills, knowledge and abilities that will enable them to prevent labor disputes and achieve results and agreements that satisfy the interests of all parties.

The Program on Conflict Analysis and Resolution at Sabancı University is the only Master’s program of its kind in Southeastern Europe, taking a regional lead in training a new cadre of conflict resolution specialists and peacemakers from Turkey and countries around the world. Initiated in Fall 2000, the Master’s program in Conflict Analysis and Resolution has the following goals and objectives: Presenting students with an analytical perspective that will enable them to define objective parameters as well as the perceptual and psychological context of conflicts. 

This course deals with interpersonal conflicts, causes, coping strategies and conflict resolution from a social psychological point of view.