Lean principles will be explained and used to help participants understand how to improve processes through mapping in service and manufacturing organizations. This course will engage participants in various simple and complex process mapping exercises.

Microcredit involves the allocation of small loans to entrepreneurs or artisans who can not have access to conventional bank loans. Microcredit is growing especially in developing countries, where it allows to fulfill micro-projects, promoting the activity and creation of wealth. Microcredit is practiced as well in developed countries.

This course gives essential and in-depth practical techniques that will enable you to excel at your workplace. In this course, you will learn multi-disciplinary best practices such as how to be a better business writer and a master communicator.