39 Customer Relations programs found
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39 Customer Relations programs found
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ESEI International Business School Barcelona
Short Course in CRM and Data
- Online
Course
Full time, Part time
7 weeks
Distance Learning
English
This CRM and Data course offers a deep dive into CRM tools and their role in data management. Gain essential skills to optimize customer interactions and make strategic business decisions. Embark on a journey from CRM fundamentals to advanced data-driven insights.
Promoted
Cours de Civilisation Franรงaise de la Sorbonne
Quarterly Business French Course S11 / S21
- Paris, France
Course
Full time
3 months
On-Campus
French
Taking a 3-month Quarterly Business French Course has many benefits for individuals looking to improve their professional French skills. These programs offer a combination of French language teaching, phonetics, lectures on French civilization, as well as sessions dedicated to oral and professional writing.
Promoted
London Business Training & Consulting
Customer Relationship Management
- London, United Kingdom
Course
Full time
1 week
On-Campus
English
This CRM training course is designed to provide you with a comprehensive set of skills and knowledge to get the most out of your CRM system. The course will wrap with a summary of the key learning points, followed by an action planning exercise with a view to apply the acquired knowledge and skills immediately upon your return to work. Post-course support is also available in relation to the implementation of your action plan, up to six (6) months following course completion.
Alison Free Online Learning
Customer Service Skills
- Online USA
Course
Full time, Part time
1 hour
Distance Learning
English
Become an expert in customer service and polish your professional communication skills in this free online course.
Alison Free Online Learning
Developing Quality Customer Service Skills
- Online USA
Course
Full time, Part time
1 hour
Distance Learning
English
A Free Online Course On Developing Quality Customer Service Skills - With Certificate.
Alison Free Online Learning
Know Your Customer and Customer Due Diligence Training (Free Online Course With Certificate)
- Online USA
Course
Full time, Part time
1 hour
Distance Learning
English
Discover how to verify the authenticity of customers' identities and prevent fraudulent acts in this free online course.
FutureLearn
Customer Experience Design for Customer Success Course - Salesforce
Course
Part time
12 weeks
Distance Learning
English
Learn skills that will enable you to design and implement strategies to improve customer experience and customer success.
Magna Carta College
Customer Service Excellence
- Oxford, United Kingdom
- UK Online, United Kingdom
Course
Distance Learning
English
This course aims to develop the knowledge, skills and behaviours of those engaged in the customer service interface by putting customers at the core and using customer service concepts and methods as actionable strategies for improving organisational and practitioner delivery in context to achieve service excellence. It also provides a blueprint for effective personal development into the role of a customer service manager.
Calderdale College
Customer Service Specialist Level 3 โ Standard
- Online United Kingdom
Course
On-Campus
English
A Customer Service Apprenticeship will provide a real working experience in a large variety of industries, enabling you to learn the ins and out of the job whilst training. A Customer Service Apprenticeship is a valuable opportunity for individuals to gain practical working experience while receiving formal training and education. Here are some key benefits and aspects of a Customer Service Apprenticeship: Real-World Experience: Apprenticeships provide hands-on, real-world experience in various industries. This experience is crucial for understanding the day-to-day operations, challenges, and best practices related to customer service in different business environments.
Weymouth College
Customer Service Specialist โ Level 3
- Weymouth, USA
Course
On-Campus
English
The main purpose of a customer service specialist is to be a โprofessionalโ for direct customer support within all sectors and organisation types. You are an advocate of Customer Service who acts as a referral point for dealing with more complex or technical customer requests, complaints, and queries.
Cornwall College
Customer Service Practitioner Apprenticeship
- Plymouth, United Kingdom
Course
On-Campus
English
Customer Service is the human element of any business delivering products or services to customers. Whilst a strong, recognisable brand and having unique selling points is important, itโs professional staff delivering on brand promises that brings the organisationโs values, policies and procedures to life, bringing customers back time and time againโฆ Happy customers leads to successful business!
Stockton Riverside College
Level 2 Customer Service Apprenticeship
- Thornaby, United Kingdom
Course
On-Campus
English
The main purpose of a customer service specialist is to be a "professional" for direct customer support within all sectors and organisation types. You are an advocate of Customer Service who acts as a referral point for dealing with more complex or technical customer requests, complaints, and queries. You are often an escalation point for complicated or ongoing customer problems. As an expert in your organisation's products and/or services, you share knowledge with your wider team and colleagues.
William Angliss Institute, Singapore
WSQ Design the Desired Customer Experience
- 10 15 17, Singapore
Course
English
WSQ Design the Desired Customer Experience short course takes a deeper analytical approach to not only understanding the importance of customer experience but also how to innovate and design the customer experience in the Food and Beverage industry.
Weymouth College
Customer Service Practitioner โ Level 2
- Weymouth, USA
Course
On-Campus
English
This apprenticeship is ideal for those who have some basic understanding of customer services and who may already be working in a customer focused environment, seeking to further their professional qualification.
Department of Education and Training Victoria
Regional Customer Facilities Program
- Swan Hill, Australia
Course
On-Campus
English
The Regional Customer Facilities program supports regional racing clubs to improve customer infrastructure and facilities, which enable the delivery of public racing events at regional racing venues.Strong, sustainable, and attractive racing events need highโquality, accessible, well-designed, and wellโmanaged facilities to conduct racing event activities.
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Course Degrees in Business Studies Customer Relations
Customer Relations refers to the strategies businesses use to communicate with and maintain a positive relationship with their customers. The goal of customer relations is to build long-term relationships between the company and its customers.
A Customer Relations degree will provide you with the skills and knowledge necessary to succeed in customer service and management roles. You will learn how to develop effective customer relationships and manage customer contact. Additionally, you will gain an understanding of consumer behavior, marketing strategies, public relations, cashier operations, and more.
With a degree in Customer Relations, you can pursue a variety of career paths such as marketing manager or customer service representative. You may also find yourself working for government agencies or non-profit organizations where your skills can be put into practice helping others. No matter where you end up working after graduation, having a degree in Customer Relations will give you the tools needed to succeed in any customer-facing role.