This free online course explains the various practices required to work in administration in a legal practice.

Learn the essentials of healthcare administration, including policy and facility management. This course prepares students for administrative roles in healthcare.

Across the globe, public servants need to be more forward-thinking and tech-savvy than ever. Complete with contemporary topics and the latest thinking from around the world, our 8-week, 100% online short courses – or Postgraduate Microcredentials – will help you to progress in this dynamic and evolving field. Covering topics such as leadership, governance and performance management, each postgraduate microcredential is designed to help hone your skills in a particular area of public services. Not only are they a quicker way to boost your CV, but they also teach you the skills you need to support your career objectives and continuing professional development (CPD) – without the commitment of long-term study. At the end of your 8-week course, you will receive an official University of Birmingham Postgraduate Microcredential certificate worth 10 credits, and a transcript highlighting your new credential to both current and prospective employers.

Learn how to perform the duties of a receptionist effectively in this free online office administration training course.

Train as an administrative assistant in this free online administration course that explains how to organise an office.

Students acquire administrative knowledge and develop skills in diverse technologies to be able to effectively perform in a variety of executive environments. With an emphasis on international relations, diverse clientele, law and ethics, and procurement standards for industry, students have the opportunity to develop supervisory,leadership, and training skills with global focus.

This program prepares students to administer Apple macOS X operating systems. Computer Information Systems (CIS) provides students with a broad background in the application of computers to the emerging needs of business and industry. CIS programs of study prepare students for entry-level positions in computer programming, systems analysis, database programming, help desk, computer operations and network management, information systems management, and sales and technical information positions. The Department offers degrees and certificates as well as entry-level and advanced Skills Competency Awards.

With the growing demand and popularity of online and blended learning, it is essential that L&D professionals have an excellent understanding of virtual learning environments. This course will give you that knowledge. By attending this course, you will develop the skills required to produce engaging and effective online courses. With the ever increasing use of remote working the demand to deliver both coaching and mentoring online is growing too. This course will give you a primer in coaching and mentoring but develop your skills for delivering these online. The course will wrap with a summary of the key learning points, followed by an action planning exercise with a view to apply the acquired knowledge and skills immediately upon your return to work. Post-course support is also available in relation to the implementation of your action plan, up to six (6) months following course completion.

Strategic HR Management is a comprehensive exploration of HR and the relationship with business. HR should be central to business decision-making as it is people who will deliver the goals of every initiative. This course takes participants on a journey into the business world and delivering performance. This course embarks into the essential fundamental aspects of leadership on your career pathway. Set over the course using a combination of discussion debates, case studies, research and immersion sessions, you will explore experientially how to emerge more fully as a leader and to harness the workforce to transform. The course will wrap with a summary of the key learning points, followed by an action planning exercise with a view to apply the acquired knowledge and skills immediately upon your return to work. Post-course support is also available in relation to the implementation of your action plan, up to six (6) months following course completion.

Strategic HR Management is a comprehensive exploration of HR and the relationship with business. HR should be central to business decision-making as it is people who will deliver the goals of every initiative. This course takes participants on a journey into the business world and delivering performance. This course embarks into the essential fundamental aspects of leadership on your career pathway. Set over the course using a combination of discussion debates, case studies, research and immersion sessions, you will explore experientially how to emerge more fully as a leader and to harness the workforce to transform. By attending this intensive course, you will master leadership with a broad range of skills and knowledge that will excel your potential. By contextualizing the humanistic skills with your leadership skills you will discover the path of least resistance to achieve goals. In doing so you will leverage more time to grow the organization due to gains in the effectiveness and efficiency acquired. The course will wrap with a summary of the key learning points, followed by an action planning exercise with a view to apply the acquired knowledge and skills immediately upon your return to work. Post-course support is also available in relation to the implementation of your action plan, up to six (6) months following course completion.

HR Practice Essentials is a highly interactive course that explores the organization context that HR operates within to gain insights into how we can more effective as HR professionals. The journey starts with the characteristics of different organizations to better understand the goals of HR, through to the detail of Job Descriptions, composition and deployment.

This course will provide insight and understanding to create and plan the delivery of hugely challenging Public Sector policies successfully. It analyses the many, and often conflicting strategic priorities within the public sector, and how to reach a compromise, so that a cohesive and coherent policy can be created and implemented. We discuss the fundamental requirements of a structured, strategic planning process. However, it is essential to remember that strategic planning takes places in a wider political context, which is often in a constant state of flux, and subject to a plethora of interests and influences, so such strategy creation cannot be carried out in isolation. Understanding, appreciation and consultation of stakeholders is essential to the successful outcome of a policy, so that we consider in depth how to achieve this. However, a policy cannot be implemented without resources which need to be assessed, evaluated and matched to requirements to achieve the outcomes required, which we study in this course.

HR Practice Excellence is an immersive journey exploring the employee development and learning experience. As a professional manager, team leader or in HR, you will uncover the real learning needs of your team and the impact of the way we can approach learning organizationally as well as a team. You will take away a comprehensive action plan you can use the very next day at work.

This course is ideal for experienced strategists who wish to be updated on the most modern approaches to Strategic Management. It is designed for those with experience to have the opportunity to revise, refresh and confirm what they are doing is the best for their organization. This course incorporates the essentials of Strategic Management by enabling delegates to take an objective strategic overview, in order to identify strengths and weaknesses of a strategy: whether it is anticipated; being created or currently being implemented. Understanding where the organization is now is an essential basis for deciding the realistic ways to achieve the vision. Stakeholders need to be engaged and motivated and resources allocated according to need. Those unfamiliar with strategy creation will be given the comprehensive toolkit which is required to be robust, realistic and practical strategic managers. The course will highlight and develop the key management skills required for the role.

Discover the relationship between operations, productivity, and competitiveness with this operations management course in Fundamentals of Operations Management. This free online operations management course in the fundamentals of operations management will teach you about the central principles, practices, and standards of effective operations management.